. Shipping Policy

This Shipping Policy explains how orders placed through rainarmor.shop are processed, shipped, tracked, and delivered.

Free Worldwide Shipping

RainArmor provides free standard shipping to customers worldwide.

There is no minimum purchase requirement for free standard shipping unless otherwise stated during a special promotion.

Estimated Delivery Time

The estimated delivery time is 7–10 days.

This estimate begins after the order has been successfully processed and prepared for shipment.

Delivery times may vary depending on:

• The destination country or region
• Local carrier operations
• Customs inspections
• Severe weather conditions
• Public holidays
• Transportation disruptions
• Incomplete or incorrect delivery information
• Circumstances outside our reasonable control

Although we make every reasonable effort to meet the estimated delivery period, delivery dates are not guaranteed.

Order Processing

Orders are reviewed and prepared after payment has been confirmed.

Customers will receive an order confirmation at the email address provided during checkout. A shipping confirmation or tracking notification will be sent when tracking information becomes available.

Orders placed during weekends, public holidays, or high-volume periods may require additional processing time.

Tracking Information

When tracking is available, customers will receive a tracking number by email.

Tracking information may require several days to update after the shipping carrier receives the package. Temporary gaps in tracking do not necessarily mean the shipment has stopped moving.

Shipping Address

Customers are responsible for entering a complete and accurate shipping address.

Please review the following information before completing an order:

• Full recipient name
• Street address and unit number
• City and province or state
• Postal or ZIP code
• Country
• Valid telephone number

RainArmor is not responsible for delivery delays, failed delivery attempts, or lost packages caused by inaccurate or incomplete information provided by the customer.

Address Changes

To request an address change, contact us immediately at support@rainarmor.shop.

We will attempt to update the information before shipment, but address changes cannot be guaranteed after an order has entered processing or has been transferred to the carrier.

Customs, Duties, and Taxes

International shipments may be subject to customs inspections, import duties, taxes, or handling charges imposed by the destination country.

Where such charges apply, they may be the responsibility of the recipient unless otherwise stated during checkout. RainArmor does not control customs charges or local import procedures.

Customers are encouraged to review the import requirements of their country before ordering.

Delayed Orders

A package may occasionally take longer than expected because of customs processing, carrier delays, severe weather, public holidays, or transportation interruptions.

If your order has not arrived after the expected delivery period, contact us with your order number. We will review the tracking information and assist with the shipment investigation.

Lost Packages

A package may be considered lost when the carrier confirms that it cannot be located or delivered.

After an investigation is completed, RainArmor may provide a replacement or refund for an eligible lost shipment.

A refund may not be approved when tracking confirms delivery to the address entered during checkout.

Delivered but Not Received

If tracking shows that your package was delivered but you cannot locate it, please:

• Check entrances, porches, mailrooms, and secure delivery areas
• Ask household members or neighbors
• Contact the local delivery carrier
• Confirm that the address entered during checkout was correct

If the package remains missing, contact us so we can review the available delivery information.

Damaged Packages

If a package arrives damaged, photograph the outer packaging, shipping label, and affected product before discarding any materials.

Send the photographs and your order number to support@rainarmor.shop. We will review the issue under our Return and Refund Policy.

Multiple Shipments

An order containing several items may occasionally arrive in more than one package.

Separate tracking numbers may be provided when products are shipped individually. There is no additional standard shipping charge for split shipments.

Undeliverable or Refused Packages

Orders returned because of an incorrect address, repeated failed delivery attempts, refusal by the recipient, or failure to complete customs requirements may require additional review.

Please contact us if your tracking information indicates that a package is being returned to the sender.

Shipping Support

Email: support@rainarmor.shop
Phone: (437) 555-0127
Address: 36 Baldwin St, Toronto, ON M5T 1L3, Canada